Frequently Asked Questions

Hot Tub

The video below shows the assembly of a wood-fired hot tub. A detailed assembly manual is also available after purchase.

The video below shows the assembly of an electrically powered hot tub. A detailed assembly manual is also available after purchase.

The video below describes how to plumb an electrically powered hot tub. A detailed assembly manual is also available after purchase.

Note that all electrical equipment MUST be connected by a trained professional.

Hot tubs may be supported in a variety of ways. The most important thing to consider is the strength of the support. The hot tub unfilled will weigh 600 to 700 pounds depending on its size. Filling the tub with water will add considerable weight. The weight of the bathers using the tub will also have to be taken into account. In total, a tub full of water will weigh from 5,000 to over 10,000 pounds. Types of supports commonly used include posts, piers, concrete blocks, cement slabs, beams, or railroad ties.

Whatever type of foundation is used, the hot tub's foundation must be level.

It's also important to choose a site with good drainage so that water splashing or overflowing can be carried away from the site. Good drainage is also required for the regular water changes that are required to keep the hot tub clean and in good working condition.

We do not recommend placing the hot tub directly on the ground. Due to the weight, the hot tub will sink into the ground and may become unbalanced.

It is possible to place the hot tub on a deck, however, most decks are not designed to support the loads created by a hot tub. Consult a structural engineer or contractor to determine the best way to ensure an adequate design for your deck.

If possible, the best option for the site of your hot tub is sitting atop a concrete pad (patio). If this is done properly (compacted well and leveled), you will maximize the life of your hot tub. The concrete pad should be 4" thick and be reinforced with mesh to minimize cracking. If you want to maximize the lifetime of your hot tub and decide to use a concrete pad, we recommend constructing the pad significantly larger than needed for the hot tub alone, as this will allow room for accessories such as chairs and tables. There is a wealth of information available online with instructions on how to design and pour a concrete pad.

This works well if the ground underneath is compact and stable. If soil is unstable, do not use this option.

To construct a gravel foundation, first frame out an area with pressure-treated wood sleepers. Then dig a pit approximately 6" deep and fill it with crushed rock. Crushed rock is preferable to pea gravel because it will be more stable and doesn't shift as much. Smooth the crushed rock with a rake and check with a carpenter’s level. A gravel base will settle over time and may need re-leveled, but this can be done easily while the tub is empty and being cleaned. Ensure the gravel bed is large enough to allow for drainage and can absorb water overflow and minor leaks from the tub. We recommend constructing the pit large enough to leave approximately a 12" buffer around the tub.

Assembly is not a service we provide, however, we know a number of hot tub assembly professionals in different parts of the USA and could put you in touch to get a quote!

Give our sales team a call for more details. Note that we may not know any assembly professionals in your area.

Each electric hot tub includes the following:

1) All wooden parts required to build the exterior (staves, bands, etc.).

2) Ground supports for the hot tub.

3) Interior benches and struts.

4) Stairs to get into and out of the tub.

5) Fitted vinyl liner.

6) Electric heater.

7) Water filter.

8) Water pump.

9) The suction heads, piping, and other fittings that are required to connect the hot tub to the heating system.

Accessories and add-ons such as a thermal cover and chemical cleaning kits can be added to the order.

Each wood-fired hot tub includes the following:

1) All wooden parts required to build the exterior (staves, bands, etc.).

2) Ground supports for the hot tub.

3) Interior benches and struts.

4) Stairs to get into and out of the tub.

5) Fitted vinyl liner.

6) Wood-burning stove.

7) Chimney.

Accessories and add-ons such as a thermal cover and chemical cleaning kits can be added to the order.

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