Website Accessibility

Our Commitment to Accessibility 

Redwood Outdoors is committed to providing an accessible online experience for all customers, regardless of ability. We believe everyone should be able to access our products, services, and information with dignity, independence, and ease. 

Our Approach 

We are continually working to improve the accessibility of our website and digital content. As part of this effort, we use the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 Levels A and AA as a guiding standard. 

Our ongoing efforts may include: 

  • Reviewing website content and functionality to improve accessibility 

  • Improving readability, navigation, and usability across devices 

  • Identifying and addressing accessibility barriers as they are discovered 

  • Working with internal teams and external partners to support accessible digital experiences 

Accessibility is an ongoing process, and we are committed to continual improvement. 

Need Assistance? 

If you experience difficulty accessing any content on our website or need assistance with any part of your interaction with Redwood Outdoors, we’re here to help. 

Email: support@redwoodoutdoors.com 
Phone: 1-800-567-8036 

When contacting us, please include: 

  • The webpage or content you were trying to access 

  • A description of the issue you encountered 

  • Your preferred contact method, if you would like a response 

We will make reasonable efforts to provide the information or assistance you need in an accessible format. 

Telecommunications Relay Services 

Customers who are Deaf, hard of hearing, or have a speech disability may use the Telecommunications Relay Service (TRS) by dialing 711 to connect with a relay operator. 

Customers who use American Sign Language (ASL) may also contact Redwood Outdoors through their preferred Video Relay Service (VRS) provider. 

Third-Party Websites 

Our website may contain links to third-party websites or services. While we encourage our partners to support accessible experiences, Redwood Outdoors does not control and cannot guarantee the accessibility of third-party content.