Support & Warranty - Sauna
Questions? We Have Answers.
At Redwood Outdoors, when you call, a real person is here to help. Our US-based, knowledgeable support specialists are ready to answer any question, big or small. Whether you need advice about how to set up your new sauna or how to care for your sauna after it is built, our team of experts has the answers.
How To Reach Us
Warranty
Our saunas are backed by a 1-year limited warranty. For Harvia sauna heaters, we offer a 1-year warranty on heating elements and a 5-year limited warranty on other components for residential use. For Homecraft sauna heaters, we offer a 2-year limited warranty for residential use.
For full details and terms of our product warranties, please visit: https://www.redwoodoutdoors.com/warranty