At Redwood Outdoors, we stand behind the quality of our products and want you to feel confident in your purchase. This page gives you an overview of our warranty coverage and helps you find the warranty that applies to your specific product.
Warranty coverage can vary depending on the product and its components. Each product category below includes details on what’s covered, how long coverage lasts, and any important exclusions.
If you need to make a warranty claim, please contact us directly at support@redwoodoutdoors.com. To help us assist you quickly, please include your proof of purchase, product model, order information, and a brief description of the issue. Photos or videos may also be helpful.
If your claim is covered, our team will work with you to find the best solution based on your product’s warranty terms. This may include troubleshooting support, replacement parts, or other appropriate remedies.
Select your product category below to view full warranty details. If you’re not sure which warranty applies to your product, just email support@redwoodoutdoors.com and we’ll help you out.
Saunas
Harvia Electric Sauna Heater Warranty
Homecraft Electric Sauna Heater Warranty
Hot Tub and Cold Plunge
Hot Tub and All-in-One Cold Plunge Tub Warranty
Standalone Water Chiller Warranty