Frequently Asked Questions

At Redwood Outdoors, we understand that choosing the right sauna or cold plunge is an important decision. This FAQ page is designed to help answer common questions about our products, ordering process, shipping, warranties, and ongoing support, so you can feel confident every step of the way.

Here you’ll find clear information about product features and performance, how delivery and installation work, payment options, and what to expect after your purchase. Whether you are exploring outdoor wellness for the first time or already own one of our products, these answers are here to guide you.

If you are unable to find the information you need, our customer support team is always happy to help. You can reach out through our contact page or schedule a call with one of our product experts for more personalized assistance.