We know your dream sauna or cold plunge kit is a big purchase. That’s why we partnered with Affirm to finance your purchase with interest rates as low as 0% APR.
Rates from 0–36% APR. For example, a $6500 purchase might cost $271/mo over 24 months at 0% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. See affirm.com/licenses for important info on state licenses and notifications.
Use Your HSA/ FSA Funds to Purchase a Sauna
Unlock the potential of your HSA/FSA funds with Redwood Outdoors! To further support your investment in health and relaxation, we’ve partnered with TrueMed to make it easier for you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA) funds for your purchases.
Please double-check your shipping address at checkout—any errors may result in re-routing fees.
Once your order ships, you'll receive two tracking links to monitor its journey: one for transit to the local depot and another for final curbside delivery.
All freight orders include an “appointment required” service. Carriers will typically call ahead to schedule delivery, though some may call when already en route. If you’re unavailable at that time, you may reschedule—just note that missed deliveries without prior arrangement can result in extra fees.
Delivery timelines are estimates and may be affected by weather, carrier delays, or other unforeseen events. Shipping rates may vary over time, but you’ll always see the full cost before placing your order.
Any adult at the delivery address is considered authorized to accept the shipment.
Once your order ships, you'll receive an automated email with a tracking number.
For sauna deliveries, our third party shipping company will be giving you a phone call to coordinate final delivery. Just a heads up in case you see a number that you do not recognize. (Another heads-up: Someone must be home to sign for it)
Other items —like heaters, rocks, and accessories — may ship separately and will typically be left at your doorstep.
Heaters also require a signature upon delivery, so make sure someone is available to receive them.
Delivery Details
Your sauna or cold plunge will be delivered curbside-right outside your residence.
For liability reasons, the shipping company cannot move it to your backyard, garage, or inside your home. If you need help relocating it after delivery, we recommend arranging assistance in advance.
If you run into any delivery issues, email support@redwoodoutdoors.com, and we'll take care of it!
Post-Delivery Checklist
Once your sauna arrives:
Lay out all the pieces in the area where you'll assemble it.
Compare what you received to the parts list in the manual to ensure everything is there.
If anything is missing or damaged, snap clear photos of the affected pieces and email them to support@redwoodoutdoors.com. Our team will help with troubleshooting or replacements.
We're here to make sure everything goes smoothly—reach out anytime if you need
How much does shipping cost?
Shipping cost depends primarily on your location. Contact one of our product experts for a quote based on your delivery address.
Do I have to be home to receive my order?
Yes for sauna, cold plunge, and heater deliveries, signature is required at the time of delivery.
For sauna and cold plunge deliveries, our third party shipping company will be giving you a phone call to coordinate final delivery. Just a heads up in case you see a number that you do not recognize. (Another heads-up: Someone must be home to sign for it)
Other items —like heaters, rocks, and accessories — may ship separately and will typically be left at your doorstep. Heaters also require a signature upon delivery, so make sure someone is available to receive them.
Can I pick the order up myself?
Yes! You can come to our warehouse in Kent, WA and pick up the order yourself.
You can also choose to pick the order up from a shipping depot near you.
If you would like to pick your order up either from our warehouse or from a shipping depot, please call one of our product experts to arrange the pickup.
Do you ship to Alaska or Hawaii?
Yes. While the shipping rates listed on our website apply only to the contiguous U.S., we can contract freight to Alaska or Hawaii using Schneider.
Please contact a Product Expert to request a custom quote. Once the rate is confirmed and approved, the shipment will be processed like any other order—but please note that delivery will take longer since the freight must travel by ocean vessel.
